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Tenant Resources

Tenant Requests – My Facility

Work orders are instructions sent to Property Management requesting a specific type of repair work to be performed within your space. Work orders may be submitted online through the “My Facility” work order system or by calling +1 800 698 4400.

Tenant Information Manual

The Tenant Information Manual provides important building and emergency information. To view a manual click a link below.

Emergency Procedures Manual

This booklet provides valuable information for protecting your employees. It should be read carefully by key managers and your Emergency Response Team members in your office. It is essential that these procedures are fully understood and followed, should the need arise. We encourage you to implement a plan and practice executing it with your co-workers before an emergency situation arises.
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Life Safety Training Program

Life Safety is extremely important and should be a priority in the workplace. This tool provides emergency preparedness information specific to 540 West Madison, through an aesthetically pleasing mechanism that integrates 3D graphics, digital images, animation, and voice narration. We encourage using this tool to learn how to relocate and evacuate from the property in case of emergencies.
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  Bicycle Parking

To register for bicycle parking, tenants must complete the request and waiver form and return to the Building Management office.
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Tenant Manual

This booklet provides a general overview of the policies and operations of Bank of America Plaza. This manual is designed to highlight all areas of building policy and procedure to help orient you to the building and surrounding area.
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Property Removal Pass

To remove business property items from the building, a pass must be approved by and presented to Security when departing the building. A copy of the form must be emailed to central.security.control.chi@bankofamerica.com and a copy must be in the hands of the individual removing the package upon exit.
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Bank of America Plaza | 540 West Madison, Chicago, IL

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